We will work with you as the business owner to review your overall business plan and operations. We'll discuss your successes and challenges and identify gaps and opportunities. From there, we'll develop a realistic plan and goals, work with you through the plan and celebrate your success.
We will work with you to review your current marketing plan, operation and assets, identify any inconsistencies, gaps and challenges, and review your target audience. We'll work to identify the optimal content and channels for your business and help you identify your brand voice.
Is your brand image feeling tired? Has your growth been limited by the narrow scope of your brand? Our team will work with you to create your brand identity and plan. We'll make sure that your brand reflects you, your business and your goals. Keeping it consistent and allowing for growth.
We will work with you to identify your leadership style, its strengths and weaknesses, and what motivates you. We'll develop a custom growth plan with educational materials, goals and challenges. We'll celebrate all your success along the way.
Customer service can make or break a small business or organization. Where on the scale do you feel your customer service falls? We will work with you to evaluate the current state of customer service, and develop a training plan and new policies and procedures for the business.
If you're a solo entrepreneur or even a team of two, it can put you in a place where you don't have anyone to confide in or hold you accountable for the goals you set. As an accountability partner, we're there for you and your business. We'll commiserate and celebrate with you.
Are your employees vested in your business? Do they show they care? Employee engagement is a reflection of the health of the business overall, and can make a difference in the customer experience. Let us work with you to evaluate the level of engagement and create custom recommendations based on observations.
Are you proactive or reactive with your inventory? Do you have too much or too little of a particular item? Let our team evaluate your current inventory processes and procedures and help you run a leaner, more efficient system. We'll make recommendations with ordering, stocking and management procedures, and help you establish them in your retail space.
Do you feel like your staff is constantly turning over? Let our team help coach you through it. We'll work with you to determine the causes of employees exiting, and develop a plan to hire better, train to stay and reconfirm those still working to be dedicated to your business.
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